This privacy notice tells you what to expect when WNA HEALTHCARE collects personal information about you from our website.
Our company is committed to ensuring that your privacy is protected. Should we ask you to provide personal information then you can be assured that it will only be used in accordance with this privacy statement.
Our company may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 16th May 2018.
Visitors to our websites
When someone visits http://wna.healthcare/ we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.
We do this to find out things such as the number of visitors to the various parts of our site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and we will explain what we intend to do with it.
Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either WNA HEALTHCARE or any third party.
Cookies are files sent by web servers to web browsers and stored by the web browsers.
The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.
- Make login faster to our website by remembering your login details
- Make the page load quicker by sharing the workload across computers
- Ensure our website pages are optimised for your browser or device by giving us technical information about the device or browser you are using
Security & Performance
We use a third-party service to help maintain the security and performance of WNA HEALTHCARE website. To deliver this service, it processes the IP addresses of visitors to the site.
On certain pages of our website we will ask you to provide us with certain information about yourself, which we will handle in accordance with the United Kingdoms General Data Protection Regulation. We maintain strict security standards and procedures with a view to preventing unauthorised access to your data. We use leading technologies such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your data. All Group companies, all our staff and whenever we hire third parties to provide support services, are require to observe our privacy standards and to allow us to audit them for compliance.
Should you choose to contact us using a contact form on the website or an email link, none of the data that you supply will be processed by any the third-party data processor without your explicit permission. Your personal information will be stored securely within a database linked to this website. We will keep your information confidential except where disclosure is required to place you in employment, or permitted by law (for example Environmental Health or law enforcement agencies). Generally, we will only use your information within Care First and our GDPR compliant partners.
We respect your privacy. Any personal information or sensitive personal information that you send to us using a contact form on the website or an email, or email link or share with us face to face or by telephone/SMS will be stored securely with restricted access. For the purpose of securing your employment we will need to make such data available to GDPR compliant advisors and third parties providing services to the company and as required by law.
On occasion and for the purpose of securing your employment we are required to share sensitive personal information about you. When we do this we ensure that all data files and documents are protected and only accessible by authorised personnel.
Your personal information will be kept securely and with restricted access by the company. You can request at any time that personal information we have about you be deleted/destroyed.
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
As a matter of policy we may record inbound and outbound telephone calls. We do this for training purposes and because in some instances we may need to revisit information received or given during a conversation. Recordings are kept securely by a third-party, GDPR compliant, service provider and all calls are deleted after six months.
Access to personal information
WNA HEALTHCARE tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a subject access request. If we do hold information about you, we will:
- give you a description of it;
- tell you why we are holding it;
- tell you who it could be disclosed to; and
- let you have a copy of the information in an intelligible form.
To make a request for any personal information we may hold, you need to put the request in writing addressing it to the address provided below.
If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.
You also have the right to be forgotten and your consent can be withdrawn at any time. If you do withdraw consent we will remove/delete any personal data we hold on you.
If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting us via the address below.
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 16.05.18
How to contact us